PRIVACY POLICY

Up Skill 4 Life LTD

Effective date: 19 March 2026

1. Who we are

We are Up Skill 4 Life LTD, a company registered in England and Wales (company number 08069009).

Registered office:

20–22 Wenlock Road, London, England, N1 7GU

Contact:

📧 mail@upskill4life.com

🌐 www.upskill4life.com

We are the Data Controller of your personal information.

2. Overview

We take your privacy seriously.

This policy explains:

• what personal information we collect

• how we use it

• how we store and protect it

• your rights under UK data protection law

This policy applies when you:

• visit our website

• purchase a masterclass or other service

• contact us directly

3. The information we collect

We may collect and process the following types of personal information:

Identity information

• Name

• Title

Contact information

• Email address

• Postal address (if provided)

• Telephone number (if provided)

Booking and transaction information

• Details of services you purchase (e.g. masterclasses)

• Payment confirmation (processed securely via our payment provider — we do not store full card details)

Professional information (where relevant)

• Organisation name

• Role / job title

Technical and usage information

• IP address

• Browser type and version

• Device information

• Website usage data (via analytics tools)

4. How we collect your data

We collect personal information when you:

• purchase a masterclass or service

• complete a form on our website

• subscribe to communications

• contact us by email or otherwise

We also collect limited technical data automatically through cookies (see section 10).

5. How we use your information

We only use your personal information where permitted under UK data protection law.

We use your data to:

Deliver your booking

• manage your place on a masterclass

• send joining instructions

• provide session materials

Legal basis: Contract

Process payments and manage transactions

Legal basis: Contract / Legal obligation

Communicate with you about your booking

Legal basis: Contract

Improve our services and website

Legal basis: Legitimate interests

Send relevant updates or offers (where appropriate)

Legal basis: Legitimate interests or consent

We will never sell your personal data.

6. Payments

Payments are processed securely through our website provider and payment partners (e.g. Squarespace Payments and associated providers).

• We do not store your full payment card details

• Payment providers process your data in accordance with their own privacy policies

7. Sharing your information

We only share your data where necessary.

This may include:

• Website and hosting providers (e.g. Squarespace)

• Payment processors

• Email and communication platforms

• Professional advisors (e.g. accountants)

• Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data.

8. International transfers

Some of our service providers may process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as:

• UK-approved standard contractual clauses

• providers with recognised data protection frameworks

9. How long we keep your data

We only keep your personal information for as long as necessary.

Typically:

• Booking and transaction data: up to 6 years (for tax and legal purposes)

• Email communications: retained as needed for service delivery and business records

You can request deletion of your data where applicable.

10. Cookies

Our website uses cookies to ensure it functions properly and to understand how it is used.

Essential cookies

These are required for the website to operate (e.g. security, checkout functionality).

Analytics cookies

Used to understand website usage and improve performance.

These are only activated where you accept cookies via our banner.

Our website is hosted on Squarespace, which sets some of these cookies.

11. Marketing

We may contact you about relevant services where:

• you have purchased from us, or

• you have opted in

You can unsubscribe at any time using the link in our emails or by contacting us.

We do not share your data with third parties for marketing.

12. Your rights

Under UK data protection law, you have the right to:

• access your personal data

• correct inaccurate data

• request deletion (in certain cases)

• restrict or object to processing

• request transfer of your data

• withdraw consent (where applicable)

To exercise your rights, contact:mail@upskill4life.com

13. Complaints

If you have concerns about how we use your data, please contact us first.

You also have the right to complain to:

Information Commissioner’s Office (ICO)

https://ico.org.uk

14. Third-party links

Our website may contain links to other websites.

We are not responsible for their privacy practices — please review their policies separately.

15. Updates to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.